Enjoy FREE returns from within UK mainland via Collect+

Collect + allows you to return parcels wherever and whenever you want to, early ‘til late, seven days a week.

In the unlikely event you wish to return an order, please visit our returns page

3 Step Process

Step 1: Please click here to print the returns form* , fill it out and insert it into your return parcel.

* If you do not have printer access, a simple covering letter will suffice!

Step 2: Please click here to retrieve your FREE collect+ shipping label *

* If you do not have printer access, you can opt for the collect+ store to print the label for you instead, but please note not all stores will have this function, so we advise you to check before you visit!

Step 3: Take your parcel to any Collect+ store (click here to find your nearest store). Make sure you keep the receipt you are given by collect+ as proof of return, in case of any problems!

Please note:

  • For items purchased in multi buy offers such as 3 for 2, buy one get one 50% off, etc, you must return all items purchased under the offer for a full refund as we will not refund on part purchase.

  • We are unable to provide refunds or exchanges on underwear items.